Holidays booked through Born2ski & Travel Ltd are governed by Born2ski & Travel Ltd terms and conditions. If you require further clarification of these terms and conditions please ask your sales clerk at the time of booking.
1. Booking Conditions
Your legal contract is with the tour operator (or airline) specified on your confirmation receipt. Born2ski & Travel Ltd acts only as your agent. It is essential that you have read and understand their booking conditions. These can usually be found in the back of the tour operator’s brochure, please contact us if you require a copy of the booking conditions.
All timings are provisional and are subject to change under your tour operator’s terms and conditions.
Any complaints regarding your holiday must be received in writing within 28 days from the date of return. It is strongly recommended that you communicate any complaint to the tour operator without delay and complete a report form in resort.
Special requests will be notified to the tour operator but under your tour operators booking conditions cannot be guaranteed.
If you wish to make any changes to your holiday, we will do our utmost to make these changes but it may not always be possible. Any changes or cancellations must be received in writing from the person who made the booking. Any amendment or cancellation will result in charges.
We do not keep a copy of the contract as we act as a Travel Agent and the contract is between the client and the Principal (Tour Operator e.g. Inghams Holidays)
All Contracts will be concluded in English.
The lead named passenger is responsible for ensuring the total balance is paid.
We act as agents for ATOL holders and other principles
Not all holiday or travel services offered and sold by us will be protected by the ATOL Scheme. Please ask us to confirm what protection may apply to your booking
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme but ATOL protection does not apply to the other services offered on this site. Please ask us to confirm what protection may apply to your booking. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, cruises, hotels and other services) is listed on it. Please see the tour operator(s)’s booking conditions for further information or go to www.atol.org.uk for more information about financial protection and the ATOL Certificate.
To VIEW Full Agency Terms & Conditions - Midcounties-Agency-Terms-Dec-2014-CONSORTIA.pdf
2. Deposit & Balance
If your holiday is booked inside 14 weeks of departure, the full cost of your holiday is due. Outside of 14 weeks a deposit plus insurance premium (if applicable) must be paid.
Please note that Born2ski & Travel Ltd will not send you a reminder when your balance is due.
If full payment is not received by the balance due date, we will notify the principal who may cancel your booking and charge the cancellation fees set out in their Terms and Conditions.
3. Insurance
It is important that you travel with adequate travel insurance for all members in your party.
For competitive rates please contact our sales department on 0844 692 3242 or 01273 773 017. If you have declined our insurance we accept no liability for any costs incurred prior to travel or during your holiday, which arise from failure to obtain adequate cover.
4. Passport
If you wish to travel abroad you must hold a ten-year passport, even for a day trip. Apply in good time to the UK passport office 08705210410. For non-UK residents you should contact your consulate or embassy.
Ensure your passport is valid for the duration of your trip. Some countries have an immigration requirement for a passport to remain valid for a minimum period (usually six months) beyond date of entry to the country.
This is a requirement of the country concerned, not the UK passport office. Any questions should be addressed to the relevant consulate or embassy.
5. Visa Requirements
You may require a visa to enter the country you are travelling to.
For all visa enquires contact the consulate or embassy of the country you plan to visit.
If you are a British Dependant Territories citizen, British overseas citizen, British subject, British National overseas, or a British protected person, you may need a visa that is not required by British citizens.
6. Flight Times and Changes
All flight timings are provisional and could be subject to change. You'll be informed of any major changes to your flight or other part of your holiday.
7. Credit and Debit Card Charges
For all bookings, credit card charges are as follows:
- Mastercard or Visa - 2.25%
- AmericanExpress/DinersClub - 3.0%
- Debit Cards (e.g. Switch/Maestro) – NO CHARGES
8. Other Service Charges
Born2ski & Travel Ltd will make the following charges in addition to any tour operator charges:
- Amendment: £10 per-person for booking amendments
- Cancellation: £20 per-person except where the cancellation charge is 100%, when no charge.
9. Your Money is financially protected
We are deal with fully bonded members of the Association of British Travel Agents (ABTA). In the unlikely event of your ATOL protected operator's insolvency, your money is protected under the terms of this licence, and if abroad you will be repatriated.
10. Property Descriptions
We believe that our property descriptions are accurate and complete, however, tour operators provide this information to us either electronically or we take it from their brochures. Although we make every effort to keep up to date with any alterations, we do not accept any liability arising from any inaccuracy or omission in the property descriptions.
All bookings are handled by All bookings are handled by Born2Ski & Travel Ltd (ABTA No P6811) who are retail agents for ATOL holders. All holidays listed on this website are subject to availability at the time of booking. Should the holiday you have requested not be available our travel consultant will offer you an alternative.
Please read our Terms & Conditions of sale carefully before booking.
11. Inputting Errors
If you have Inputted any errors whilst making any bookings on the site please contact 0113 238 5624
12. Data Protection Policy
Your booking:
In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we need to use the information you provide such as name, address, any special needs/dietary requirements etc.
We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as your tour operator, airlines, hotels, transport companies etc. The information may also be provided to public authorities such as customs/immigration if required by them, or as required by law.
Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. We will not however, pass any information onto any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary/religious requirements. (If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking. In making this booking, you consent to this information being passed on to the relevant persons.)
Usually your tour operator or other principal will pass this information onto their suppliers once we have provided it to them. The tour operator or other principal's use of your information is subject to their policy, both in respect of your booking and any future marketing, and is their responsibility. Please ask either us or them for a copy of this if you would like to see it.
Your data controller is: Born2ski & Travel Ltd
You are entitled to a copy of your information held by us. If you would like to see this please ask us. [We may make a small charge for providing this to you].
Useful Links
- ABTA
- Information on benefits and financial protection: www.abta.com/benefits.html
- Foreign and Commonwealth Office (FCO)
- Advice on travelling abroad: www.fco.gov.uk
- Department of Health
- Information on health requirements/vaccinations: www.doh.gov.uk/traveladvice/
- Passport Agency
- Information on UK passports: www.ukpa.gov.uk
- World Travel Guide
- Information on passport/visa requirements and other general travel information: www.wtgonline.com
ACCESSIBILITY
Born2ski & Travel Ltd is committed to ensuring its website is accessible to all users. As our site is constantly reviewed we would welcome any comments you may have on accessibility issues.
To help make your website more accessible for people with disabilities, the Web Accessibility Initiative (WAI) contains information on tools to assess your website for compliance. Please access the following webpage: http://www.w3.org/WAI/eval/preliminary.html.
We recommend using a modern browser to provide you with the highest level of browser accessibility.
Useful Links
JAWS, a screen reader for Windows. A time-limited, downloadable demo is available.
Home Page Reader, a screen reader for Windows. A downloadable demo is available.
Lynx Browser, a free text-only web browser for blind users with refreshable Braille displays.
Links Browser, a free text-only web browser for visual users with low bandwidth.
Opera, a visual browser with many accessibility-related features. A free downloadable version is available. Compatible with Windows, Macintosh, Linux, and several other operating systems.
Although we continue to test and modify our Web sites for accessibility, there may be some legacy pages and pages developed by third-parties that are not fully compliant with our standards. If you would like further information about our accessibility statement or if you are experiencing problems accessing the Born2Ski website, please contact our office on 0113 238 5624
